1. Acceptance of Terms

By accessing or using our AI training platform ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

The Service provides an advanced AI training platform designed to assist healthcare professionals in honing their patient communication skills. The platform includes tools that simulate patient interactions, allowing users to practice various clinical scenarios and receive detailed feedback on their performance.

3. User Accounts and Responsibilities

• You are responsible for maintaining the confidentiality of your account and password.
• You agree to notify us immediately of any unauthorized use of your account.
• You must not use the Service for any illegal or unauthorized purpose.
• You agree to comply with all local laws and regulations regarding your use of the Service.

4. Privacy and Data Usage

Our collection and use of personal information in connection with the Service is as described in our Privacy Policy.

5. Intellectual Property

The Service and its original content, features, and functionality are owned by OslerAI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6. User Content and Audio Ownership

While the Service is based on pre-programmed scenarios, any feedback or data you provide remains your responsibility. You agree not to input any real patient Personal Health Information (PHI) into the system. The platform is a training tool and is not designed to handle or store real PHI.

6.1 Call Audio and Recording Rights

By using our Service, you acknowledge and agree that:

• All audio recordings of your interactions with the AI training platform ("Call Audio") are owned by OslerAI.
• OslerAI has the unrestricted right to use, reproduce, modify, distribute, and create derivative works from the Call Audio for purposes including but not limited to:
• Training and improving AI models and algorithms
• Quality assurance and service improvement
• Research and development
• Educational and training purposes
• Marketing and promotional activities (with personal identifiers removed)
• You waive any moral rights, publicity rights, or other rights you may have in the Call Audio.
• OslerAI may retain the Call Audio indefinitely and use it without compensation to you.

7. Technical Requirements and System Limitations

To use the Service effectively, you acknowledge and agree that:

• Internet Connection: A stable, high-speed internet connection is required for optimal performance. OslerAI is not responsible for service interruptions, poor audio quality, or system failures resulting from inadequate internet connectivity.
• Device Compatibility: You are responsible for ensuring your device meets the minimum technical requirements for the Service.
• Service Availability: While we strive for continuous availability, the Service may be subject to maintenance, updates, or unexpected downtime.
• Performance Variations: Service performance may vary based on your technical setup, internet connection quality, and device specifications.

8. Subscriptions and Payments

Certain features of the Service may be subject to payments now or in the future. You agree to pay all applicable fees for subscriptions or credits as described on the platform. All payments are handled by a third-party payment processor, and you agree to their terms of service.

9. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

10. Limitation of Liability

In no event shall OslerAI, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

11. Educational Disclaimer and Evaluation Limitations

Educational Purpose Only: The Service is provided strictly for training and educational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Reliance on any information provided by the Service is solely at your own risk.

11.1 Evaluation and Assessment Disclaimers

You acknowledge and agree that:

• No Guarantee of Accuracy: AI-generated evaluations, scores, and feedback may not be accurate, complete, or reflect actual performance standards.
• Not Reflective of Standardized Exams: Evaluations provided by the Service may not accurately reflect the grading criteria, standards, or expectations of official standardized medical examinations, licensing exams, or certification assessments.
• Training Tool Only: The Service is a supplementary training tool and should not be relied upon as the sole method of exam preparation or performance assessment.
• No Exam Guarantee: Use of the Service does not guarantee success on any medical examination, certification test, or professional assessment.
• Subjective Feedback: AI-generated feedback is based on programmed algorithms and may not capture the nuances of human clinical judgment or standardized scoring methodologies.
• Continuous Improvement: The AI system is continuously being improved, and evaluation criteria may change without notice, potentially affecting consistency of assessments over time.

12. Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any significant changes. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

13. Contact Us

If you have any questions about these Terms, please contact us at: [email protected].